We’re now back at work in our facility in Jacksonville, Florida after a positive experience at the Building Component Manufacturers Conference (BCMC) in Milwaukee. A big thank you to SBCA and all those involved in organizing such an awesome event. An event of this scale is no easy feat to achieve and requires months of planning – so thanks again to all those involved in making it happen!
At Spida Machinery our approach is people focused. While machinery is what we manufacture, it’s our relationships with our team and our customers that is integral to everything we do. This personal approach was at the forefront at BCMC, where we were able to connect with old friends and meet new ones.
Our Spida Team Effort
BCMC is a great event to be part of, and we wanted to make sure we had expertise onsite across all areas of the business, to support conversations with the visitors to our booth. We had Spida representation from design, production, service and sales. Each area of the business brought something different to those conversations and engaged in meaningful dialogue with customers.
Cullen Ellis our Product Specialist says of the experience:
“At Spida, we pride ourselves on offering a complete solution, from the moment you engage with us to long after we install your machine. Visitors to our booth naturally had questions on all areas of this customer journey so it was great to have the expertise and knowledge on hand to answer those queries. And you should have seen our Account Managers – they were loving all the interactions with existing and potential customers and listening to the manufacturing challenges and offering solutions to alleviate such pain points”.
Live Demos of Floor Truss Solutions
Let’s just say those who attended BCMC got used to hearing Wendy Boyd’s (our Chief Customer Officer) voice! We ran three live demonstrations each day of our floor truss solutions. This was a great opportunity for us to discuss the floor truss solutions we offer and how they can provide efficiency within your floor truss manufacturing process.
These demos proved popular, with great numbers attending each session and then staying on afterwards to talk to the team and learn more. Popular products on display were our Floor Truss System and our Rolsplicer, both key components of any floor truss solution at Spida.
The Floor Truss System contains a Floor Truss Table and a Floor Preset Roller, which is a combination designed to quickly produce wood floor trusses. The Rolsplicer simply splices two pieces of lumber together, using nail plates, to create chords for floor trusses.
Visitors to our booth also enjoyed the videos of our machinery we had constantly running. The videos were really useful when customers were enquiring about some of our machinery that wasn’t physically on display at BCMC.
Feedback from Visitors to our Booth
We’d like to acknowledge and thank all those that came to visit our booth and who took the opportunity to understand more about Spida and who we are and what we do. Those that visited came from various parts of the US and Canada, and there were also a few Australians in the mix as well - and their manufacturing factories also varied in size from family-run businesses to larger multi-site companies.
While our conversations were all specific to each visitor, a frequent comment from visitors was how robust our machinery on display was, and they were pleased with its board foot and output capabilities. Another hot topic was after-sales service and ongoing maintenance, so we enjoyed having our Service Manager on board at the show to speak to this subject. He is passionate about the partnership with our customers and how to maintain our machinery so it continues to operate at an optimum level.
Strengthening Our Connections
One of the highlights at every BCMC we attend, and 2024 was no different, is strengthening our connections.
As a team, there is so much hard work and effort that goes into preparing for, moving our machinery in, attending the show, and then moving the machinery out from BCMC in a timely fashion. Not only does it allow us to gel even better as a team and work collaboratively, but it’s also lots of fun and much camaraderie is shared.
Catching up with our friends in the industry is always a highpoint too when we attend BCMC. It’s a great chance to reconnect and share a few laughs.
And finally, and by no means the least, is connecting with our customers and potential customers. BCMC creates such a marvelous environment for this engagement. One of Wendy’s personal highlights was after she had finished doing the live demo and a visitor to our booth came up to her and said:
“We have watched Spida grow over the last 10 years or so into a machinery supplier with a passion for quality and a desire to partner with us in all aspects – from quote to commissioning the machine. We love watching the growth”. Wendy elaborates “To say I was touched is an understatement – this is what drives us here at Spida”.
The opportunity to have these conversations and the ability to help solve fabricators’ manufacturing challenges is never lost on us. We’re grateful to create these personal connections.
So that’s BCMC 2024 done and dusted for another year, and what an amazing experience it was - again!
We’re now busy with the opportunities that arose from BCMC and are excited about the potential of helping more fabricators within the structural building components industry achieve their manufacturing goals. We’ll also take what we’ve learned from your feedback and suggestions, to ensure that our product offerings continue to exceed your expectations.
Thanks again for an awesome show!
